Collection of personal information.

This privacy policy has been created to disclose the information gathering and dissemination practices for this website, www.tangelo.com.au (“Website”), and any associated Mobile Apps (“Apps”) that may be created or distributed by Tangelo Pty Ltd or its associated companies. Questions regarding this policy should be directed in the first instance to the Privacy Officer by writing to us at the following address:

The Privacy Officer
Tangelo Pty Ltd
Unit 5A, Level 1, ‘Global Chambers’ 33 Macmahon Street
Hurstville, NSW 2220 Australia
Phone: +61 (0) 2 9435 1511

The Website and Apps are owned and operated by Tangelo Pty Ltd and its associated companies. Information you provide to the Website and apps will be used solely to communicate information, analytics, statistics, and demographic information, as well as to provide services related to our products, websites, and any other related products and services that we may engage in.

Collection of Personal Information

We respect your privacy and will endeavour to ensure your privacy is maintained when providing information electronically. While we are the sole owner of the information we gather on the Website, we will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith belief that such action is necessary to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the Website or court orders.

There are two kinds of information that websites can obtain about you:

Aggregate Information is anonymous data that websites use to analyse trends, administer the Website, diagnose problems on the site’s servers, track users’ movement, gather broad demographic information for aggregate use, and help improve the quality of the web pages. The information may derive from a domain name or an IP address. None of this information is connected with Personally Identifiable Information.

Personally Identifiable Information is any information that personally identifies you. When you enter your contact details into the Tangelo Website or Apps, we ask you for personal details including, but not limited to, name, company, country, phone and email address.

Some of the information we ask you for is mandatory. The primary purpose for which we collect it is to enable us to identify who is using the service, to enable you to get the most out of the Website and App and to provide you with further information, customised content delivery, and associated services. If a question is not specified as mandatory, it is up to you whether or not you answer it.

While you allow us to use the information we receive, you always own all of your information. Your trust is important to us, which is why we don’t share information we receive about you with others unless we have the following:

• To provide information in response to a subpoena, court order, or other applicable law or legal process;
• When we have received your permission,
• To protect our rights or property or those of any Website user or any member of the public;
• Removed your name or any other identifying information from it;
• When we have a good faith belief that the disclosure is essential to prevent or respond to fraud, defend our Website and Apps against attacks, or protect the property and safety of Tangelo customers and users;
• If we merge with or are acquired by another corporation, or a substantial portion of our assets are acquired by another corporation, your information will likely be one of the assets transferred during the merger or acquisition.
• Please note that we may be required to make copies of or store records (which may include Personally Identifiable Information) to comply with our record-keeping obligations under Australian laws.

Unsubscribe

If at any point you wish to unsubscribe from the Tangelo mailing list, click on the “unsubscribe links” contained at the bottom of each email or inside the email’s body copy. Alternatively, contact us, and we’ll remove your details manually.

Spam

Spam is the term used to refer to unsolicited electronic messages. We operate an opt-in-only policy, so we’ll only send you commercial electronic messages with your express consent. If you are receiving commercial material using the Tangelo website or purporting to be connected or associated with Tangelo, please let us know so that we can take appropriate action.

Security of Personal Information

We understand that the security of your personal information is important, so we’ve taken precautions to protect it. These include protecting passwords using 128-bit encryption, provisions to preserve the security of the information in our own systems and prevent unauthorised access, and the use of disclosure and backup systems to prevent accidental or malicious data loss. In addition, employees and contractors who provide services that allow them to access personal information must respect the confidentiality of personal information held by Tangelo.

We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, there are always risks involved in sending information via electronic means, including the Internet, and you do so entirely at your own risk.

We will not be responsible for any unauthorised access or use of information we hold.

Links to third-party websites & content

This Website, our Apps, and associated systems contain links to other sites. Please be aware that we are not responsible for the privacy practices of these or other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Website.

Privacy Policy changes

If we decide to change our privacy policy, we will post those changes on the Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify users. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Additional privacy information

If you want additional information on privacy, you can visit the Australian Federal Privacy Commissioner’s website at privacy.gov.au.